FAQ

What variety of avocados do you sell?

At this time of year we sell the Hass variety of avocados. We also sell Reed avocados when in season.

What is the best way to ripen the avos?

Our avocados are picked and packed fresh from the tree to ensure that our customers receive the best quality produce available. However, to see what you can do to get the best out of your fruit, you can visit our "Ripening Tips" section by clicking on the following link. 
 

How long does delivery take?

We know how much our customers love their avos so we do our best to get them to you as soon as we possibly can. In most cases your order will be dispatched either on the same day or the day after the order was placed (excluding weekends). Orders placed on Friday may not be processed until the following Monday.

We then place the box in the care of our courier service, Post Haste. Please allow up to 7 working days for delivery to non-rural addresses or 9 days for rural addresses (although in most cases you can expect your order to arrive much sooner that this!). Because the avos are picked fresh, they will still be in great condition when they arrive.

 

What's the difference between these and the supermarket avocados?

There really is no comparison! Ours are picked fresh from the orchard and are handled by the picker and the packer. Supermarket avos can go through a dozen sets of hands before they make it to their shelves. After that, another dozen pair of hands will likely poke, prod and squeeze your avocado before it finally lands in your shopping trolley. Also, supermarkets often sell 2nd or 3rd grade avocados while the best ones go to the export market. We pick ours from the trees, pack them in a box, and send them to you.

 

How does a subscription work?

 

If you love avocados but don't want the hassle of having to place individual orders every time you run out, then our subscription service would be a great option for you. Sign up to a subscription and we'll ensure that you get regular hassle-free deliveries of avocados straight to your doorstep at an interval that is convenient for you.

When you are on the product page, instead of selecting "One-off Order" select "Subscribe" and you will see a dropdown of frequency options. You can choose weekly, fortnightly, 3-weekly or monthly. You go through and place the order and then you'll receive your first box straight away. Your future boxes will be delivered based on the frequency of your choice. 

Subscriptions can be paused or cancelled at any time so there are no fixed-term contracts for you to worry about.

 

Can I change how my subscription works?

When you start your subscription you will be given the option to create an account. This is a great idea as this will give you full control over your subscription and allow you to make any changes you want. This includes adding or removing products, or skipping and rescheduling your future orders. It also allows you to update your personal information including your shipping address and credit card information.

If you already have a subscription and would like to create an account, you can do this by clicking on the following link (hint: make sure you use the same email address that we use to contact you on via email): signing up for an account 

 

Where do you ship to and what does it cost?

We can deliver delicious avocados to just about every corner of the country with the exception of Great Barrier Island and Waiheke Island. 

For our avocado lovers in the South Island, this means you can now get your avo fix without having to deal with the retail piracy at your local supermarket.

Click on the link below to see our current shipping rates.